VP of Operations & Finance (m/f/d)

Permanent employee, Full-time · DE - Berlin

About us
The highly successful InsurTech wefox was founded in Switzerland in November 2014. It successfully operates across Germany, Austria, Switzerland, Spain and Italy. wefox is customer-centric and utilizes an ecosystem of key brokers and insurance companies to meet customer needs of trust and simplification. By combining the most advanced technology with traditional insurance consulting know-how, wefox has already managed to acquire more than 400,000 customers. We are now in phase two of our growth and need to continue to increase scale and improve scalability as we enter additional markets.

You will feel at home in our team, if these company values sound like you:

  1. We make things possible
  2. We are team players
  3. We stay focused
  4. We communicate clearly
  5. We are authentic
Want to find out more? Ask us about these values in your interview!

Responsibilities
The VP of Operations & Finance will build and lead the operations function for this new venture of the wefox Group. As one of our first hires in 2020, they will be crucial to the success of the new venture and will play a key role in setting up best practices and building and scaling the team. Their key responsibilities will include:

  • Take on a strategic role to help us grow into a robust, scalable multi-national company operating multiple business models.
  • Provide leadership for the overall operating performance of the business.
  • Oversee all administrative functions, ensuring smooth daily operations.
  • Setup up a world-class customer support function to drive high levels of customers satisfaction and retention.
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements.
  • Evaluate overall performance by gathering, analyzing and interpreting data & metrics.
  • Work closely with the group strategy team to identify, assess, update and mitigate regulatory compliance risks and set up a compliance function within the new venture.
  • Work closely with internal and external legal counsel and act as the principal liaison for all corporate legal matters and provide insight and guidelines on contracts.
  • Work closely with the group finance team and group CFO and act as the principal liaison for all finance matters including budgeting and financial reporting.
Qualifications & Skills
  • 10+ years’ experience with progressive general management responsibilities in the technology industry in a high-paced, start-up environment.
  • Previous experience setting up customer support and project management functions in an early stage company is required.
  • Strong analytical skills including the ability to dig deep into the details of complex problems, distil them into core issues, pull out insights, and develop plans and solutions to solve them.
  • Self-motivated individual who knows how to get stuff done when working across departments and when the path forward is not totally clear.
  • Demonstrated ability to communicate and negotiate effectively with people at different levels of an organization and in different departments.
  • Proficient in Microsoft Office Suite, and a real Ninja when it comes to Excel.
  • Experience with SalesForce configuration or other enterprise configuration preferred.
  • Experience establishing business ops frameworks such as strategic planning, OKRs, etc, preferred.
What we offer
We are a diverse team and we are happy to see all applicants regardless of their gender, origin, sexual orientation, confession, age or physical limitations.

  • A multi-disciplinary role with the opportunity to manage your own path to success.
  • Full responsibility for your role – from day one.
  • Outstanding chances to develop your own ideas – and make them work.
  • An excellent onboarding-program – to ease your start at wefox.
  • We support your professional development initiatives.
  • An employer promoted company pension scheme.
  • Several company benefits – grants for public transport tickets, training and coaching.
  • A stack of the most modern technologies and working gadgets.
  • A cosy office with modern amenities in the heart of Berlin.
  • An open-minded and passionate team spirit devoted to innovation.
  • In this role you will work closely with Sergi Banos and Anna Vogel.
  • We are an open company - check out our Kununu and Glassdoor ratings.

We are looking forward to receiving your application digitally. 
Please include your CV, and any relevant certificates (ideally as one PDF file) as well as salary expectations and your availability.

Your application

Thank you for considering a career at wefox. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to jobs@wefox.com.

Please include the following into your application:

  • CV
  • Cover letter including your salary expectations & possible starting date
  • Contact Information

  • Skills / knowledge / memberships (Optional)
  • Letters of recommendation and certificates (Optional)
In order to upload multiple files, please select them in one go by using the CTRL key on Windows or the CMD key on Mac.