IT Service Desk

Permanent employee, Part-time · ES - Barcelona

About us
The highly successful InsurTech wefox was founded in Switzerland in November 2014. It successfully operates across Germany, Austria, Switzerland, Spain and Italy. wefox is customer-centric and utilizes an ecosystem of key brokers and insurance companies to meet customer needs of trust and simplification. By combining the most advanced technology with traditional insurance consulting know-how, wefox has already managed to acquire more than 400,000 customers. We are now in phase two of our growth and need to continue to increase scale and improve scalability as we enter additional markets.

You will feel at home in our team, if these company values sound like you:

  1. We make things possible
  2. We are team players
  3. We stay focused
  4. We communicate clearly
  5. We are authentic
Want to find out more? Ask us about these values in your interview!

Responsibilities
We are looking for a Service Desk with a demonstrated background experience in physical and cloud based solutions to join to our awesome IT team. You will be working on audit controls and take care of provisioning hardware.

On your daily work you will be focused on solving micro IT incidences and implement new features for a really amazing projects. Always keep in mind security: we are an insurance company.

As you know, we are an international company, so you will work side by side with a multidisciplinary and multicultural team distributed among our different offices around Europe.






Qualifications & Skills
Experience with In end user service

Setup and installation for new on boardings: computer and its accessories (Mac OSX and Windows).

Maintenance of inventory and material forecast.

User management in Atlassian tools (Jira and Confluence), Github, Microsoft, GSuite management, etc.

IT control documentation maintenance

Software licenses maintenance

Extensive experience in solving incidents: equipment, peripherals and their configuration (software, operating system, hardware and network).

Extensive experience in PC and Mac hardware.

High level of English both written and Spoken

Be a Teamplayer

Desirable skills:

Knowledge about MDM/UM.

Proactivity, enthusiasm, attention to detail. 

What we offer
  • A multi-disciplinary role with opportunity to manage your own path to success   
  • Full responsibility for your role, we want you to be your own leader! 
  • Outstanding chances to develop your own ideas – and make them work
  • Your professional development is one of our priorities and we actively support building your skills and knowledge further
  • An open-minded and passionate team spirit devoted to innovation
  • We are an open company - check out our Glassdoor ratings
Perks and Benefits :

Now, we’ve gotten to the fun part, the part where you get to brag about your company, those perks your friends are so jealous of!
Here are some of them:

  • Flexible working hours including some days remote option
  • 26 working days of vacation + 24th and 31st of December
  • public transport costs contribution
  • A stack of the most modern technologies and working gadgets
  • Free coffee, fruit and snacks, because we need fuel!
  • Company merch and tees. There is no better way to get your company name out there than by arming your team with branded goodies! 
  • Several company benefits – grants for public transport tickets, training and coaching
If you love a less-formal work environment, flexible paid time off, a competitive compensation and benefits offering - and have an engaging attitude, get in touch, we want to meet you!



Your application

Thank you for considering a career at wefox. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to jobs@wefox.com.

Please include the following into your application:

  • CV
  • Cover letter including your salary expectations & possible starting date
  • Contact Information

  • Skills / knowledge / memberships (Optional)
  • Letters of recommendation and certificates (Optional)
In order to upload multiple files, please select them in one go by using the CTRL key on Windows or the CMD key on Mac.